Policies
Cancellations
Payment:
A valid credit card is required at the time of booking to guarantee your reservation.
The full reservation balance will be charged to the card on file 7 days prior to arrival, or at the time of booking if the reservation is made within 7 days of arrival.
Cancellation Policy:
Reservations are fully refundable when canceled 7 or more days prior to arrival.
The free cancellation window ends at 12:00 AM local time, 7 days before the scheduled arrival date.
Cancellations made after the free cancellation window ends, including cancellations within 7 days of arrival, are subject to a 100% cancellation fee (the full reservation amount).
The cancellation policy applies to cancellations for any reason, including flight delays or cancellations, road closures, inclement weather, sickness, medical emergencies, or any other circumstances outside of The Wyman’s control. This policy does not apply to non-refundable rates or rate plans subject to their own specific terms and conditions.
Check in / Check out
Check-in time is 3pm. You are welcome to arrive early to leave your bags, but your room may not be available until 3pm.
Check-out time - 11am. Late check-out may be available upon request for a fee of $20/hour until 3pm. After 3pm 100% of the room rate will be charged.
Payments at Checkout
All outstanding balances and tabs are settled at checkout. We accept credit cards or cash only.
When you book online with us, our system keeps your card on file to cover any room charges and damage. Missing items, excessive soiling, or damage to furniture, linens, carpets, and other property will be assessed and then billed to the customer at our replacement cost, which may include labor costs. We will always try to be transparent in our communication about damage to rooms.
Property rules
No smoking of any kind anywhere on the property, including the courtyard. Smoking anywhere on the property will result in a $175 cleaning and smoke damage charge.
No pets. We wish we could, but we can’t.
Children are welcome at The Wyman Hotel, provided we are advised of your intended occupancy at the time of reservation and your children are properly supervised by a responsible adult at all times.
Quiet hours are from 10:00pm to 6:30am. During this time, we ask that you respect your neighbors and keep noise to a minimum. If we have to repeatedly ask you to quiet down, we will then ask you to leave the property and no refund will be given.
We are not responsible for damaged, lost, or stolen property.
Technology
Our Wi-Fi is complimentary to all guests and it is fully accessible throughout the property.
Tesla Universal Charging Stations
We are happy to offer four Tesla Universal Charging Stations, available 24/7/365 to guests and non-guests alike. These charging stations include integrated J1772 adapters to conveniently charge any electric vehicle. Please keep in mind that if you are planning to charge an EV that is not a Tesla, you will still need the Tesla app and account in order to pay for charging at these stations. Each of these chargers provides up to 44 MI of range added per hour at 11.5 KW / 48 AMP output.
Weather and Altitude
Silverton is located at 9,318 feet above sea level. We find the best way to enjoy the high altitude is to remain hydrated by drinking plenty of water.
Our high alpine climate tends to fluctuate significantly day-to-day, so be sure to bring appropriate clothing with you. No matter when you are visiting, it is a good idea to bring plenty of warm layers and a rain/snow-proof shell and waterproof boots. If you have specific questions about what to bring for your visit, please email us at stay@thewyman.com.